Delivery Information

Delivery Information

At surelywear.com, we strive to ensure that your shopping experience is as seamless as possible, right from the moment you place your order to the time it arrives at your doorstep. Here's all the information you need to know about our delivery services.

Delivery Options

1.Standard Delivery: This is our most popular option. With standard delivery, your order will be carefully processed and dispatched within 3 business days. Transit times typically range from 3 to 7 business days, depending on your location. This service is available for all orders within our shipping zones.

2.Express Delivery: Need your items urgently? Opt for express delivery. Orders placed with express delivery will be given priority processing. We aim to dispatch these orders within 3 business day, and they usually reach you within 3 to 7 business days. Please note that express delivery is subject to an additional charge, which will be calculated at checkout based on your order weight and destination.

Delivery Zones

We ship to a wide range of locations across the globe. Our delivery zones include:

•To check if we ship to your location, simply enter your address during the checkout process. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

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Order Processing Time

Once you place an order on surelywear.com, our team immediately starts processing it. Orders are typically processed within 3 business days. However, during peak shopping seasons or promotional events, processing times may be slightly longer. You will receive an email notification as soon as your order has been dispatched, along with a tracking number so you can monitor the progress of your delivery.

Tracking Your Order

Tracking your order is easy. Once your order has been shipped, you will receive a tracking number via email. Simply visit our website and click on the "Track Order" button. Enter your tracking number, and you'll be able to see the current status of your delivery, including the estimated delivery date and the location of your package.

Delivery Failures

In the unlikely event that your delivery fails, there could be several reasons such as an incorrect address, nobody being available to sign for the package, or customs issues (for international orders). If this happens, the courier will usually attempt to redeliver the package within 3. If the redelivery also fails, we will contact you to arrange an alternative delivery method or to discuss a refund.

If you have any further questions regarding our delivery information, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.